Centro Westside by Rotana

My stay was so amazing, everyone was so kind and helpful going out of their way to ensure the best stay for me. Veslie and I were in touch before my trip to arrange transportation and she did her best to help me through my stay. Breakfast was amazing every morning and staff did their best to make conversation and ask how I was to be sure I was having the best experience possible. Room service was prompt and the food was delicious. Housekeeping was very friendly and always made sure my room looked great. The bellboy Eray even went to local restaurants for me when I couldn’t to get me food. I was upgraded rooms multiple times for free which was amazing and really changed the experience of my stay. The room had a full kitchen as well and when asked I received items in my room such as cooking utensils and supplies. The room was also fully equipped with two TV’s 2 beautiful restrooms, a full living room with oversized windows that opened to let in fresh air as well as in the bedroom, a washer, dryer, dishwasher, stovetop, oven, and microwave oven and lastly a full size freezer and fridge. Overall the hotel was beautiful, staff was friendly, and amenities were top notch.

From the moment I arrived at ROTANA HOTEL we were welcomed with warm smiles and outstanding hospitality. The staff went above and beyond to make my stay comfortable and memorable, always ready to assist with any request specially the Guest Relations Asst. Manager Vesile Kaya… thank you Kaya. The hotel itself is stunning, with immaculate rooms, stylish decor, and all the modern amenities you could ask for. The housekeeping team ensured everything was spotless, and the attention to detail was remarkable. The beds were incredibly comfortable, providing a restful night’s sleep. The restaurant staff was attentive and accommodating, ensuring a delightful meal every time. One of the highlights was the hotel’s amenities, including a spa, pool, Everything was well-maintained and contributed to an overall luxurious experience. What truly sets ROTANA apart is its incredible staff … the Super front desk people. Their professionalism, kindness, and dedication to guest satisfaction make this hotel stand out. Whether you’re traveling for business or leisure, this is the perfect place to stay. Highly recommended – I can’t wait to return!

I enjoy every thing in the hotel, the house keepers are very nice, changing rooms every day, the breakfast is great, they change the food every day, The best staff for us when we were there, her name is Hale, she is so good and caring, she helped us a lot if you're asking where to go as a tourist and many other questions she answered us, She also help my family of 6 to change rooms that were bad. Mrs Hale is a good staff and she knows her job very well.

Very nice rooms. We received upgrade and the rooms were huge on high floor. 😍 It was quiet and nice in the spa area. The staff at the reception and restaurant were very nice. Especially we loved the manager of the restaurant. He was very caring and fun to talk to. Also the Guest Relations Assistant. Manager Vesile Kaya was very nice and welcoming.

The location is good: next to Mall of Istanbul. I was upgraded to an apartment room. It was a beautiful and very spacious room. Very clean too. The hotel staff were friendly and hospitable. Room service was very good and very quick too. I will be staying here again for sure. When I returned back home, I received a message from the guest relations assistant manager: Vesile Kaya. She wantrd to ensure i had a good and comfortable stay and also checked up on me to make sure I made it home safely. How nice is that!